Question 1

Our contact details

Accepted Answer

Name: Copthorne Village association (CVA)

Address: C/O Copthorne Bank Post Office, 6 Copthorne Bank, RH10 3QX

Email: info@copthornevillage.org

Question 2

The type of personal information we collect

Accepted Answer

We currently collect and process the following information:

Name
Address
Email

Question 3

How we get the personal information and why we have it

Accepted Answer

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Membership of the CVA
Attendance of a CVA meeting

We use the information that you have given us in order to keep you informed of village news and events, activities and meetings as well as renewal of your membership.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: Your consent. You are able to remove your consent at any time. You can do this by contacting info@copthornevillage.org

Question 4

How we store your personal information

Accepted Answer

Your information is securely stored.

We keep Name Address and Email until membership has not been renewed for thee consecutive years. We will then dispose of your information by deleting it.

Question 5

Your data protection rights

Accepted Answer

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@copthorne.org if you wish to make a request.

Question 6

How to complain

Accepted Answer

If you have any concerns about our use of your personal information, you can make a complaint to us at info@copthorne.org or by post to CVA C/O Copthorne Bank Post Office, 6 Copthorne Bank, RH10 3QX.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

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